Surprise was founded in 1938 by Flora Mae Statler, the daughter of Charles Gillett, an Arizona pioneer who helped establish Glendale as a temperance community. Gillett owned significant land in Glendale and the Verde Valley. For many years, it was believed that Surprise was founded by Statler’s husband, Homer C. Ludden, a real estate developer and state legislator. However, property records discovered in 2010 revealed that Statler owned the land before meeting Ludden. According to modern accounts, Statler named the area “Surprise,” famously stating she “would be surprised if the town ever amounted to much,” a sentiment her daughter later confirmed.

Surprise operates under a mayor-council government structure. The mayor is elected at-large by all eligible voters, while the city council consists of six members, each representing one of the city’s six districts. Both the mayor and council members serve four-year terms, with elections taking place in the final year of each incumbent’s term. Together, the mayor and council are responsible for enacting city laws, shaping policies, and overseeing municipal services. Day-to-day operations of the city are managed by a city manager, who is appointed by the council.

Advanced Manufacturing and Technology: Surprise has emerged as a strong destination for advanced manufacturing and technology companies thanks to its infrastructure and commitment to innovation. The city has designated specific areas for industrial and high-tech development, allowing businesses to launch, scale, and expand operations efficiently.

Healthcare and Bioscience Growth: Healthcare is a leading industry in Surprise, with major facilities such as Banner Del E Webb Medical Center anchoring this sector. The city also supports bioscience development, offering a favorable environment for biotech startups.

Strategic Location and Access: The city benefits from direct access to major transportation corridors, including Loop 303 and US 60. This connectivity attracts distribution, logistics, and warehousing companies by supporting the efficient movement of goods throughout Arizona and the broader Southwest region.

Access to Talent and Education: Surprise is home to Ottawa University (OUAZ), a comprehensive educational establishment and residential campus offering bachelor’s degree programs in more than 25 disciplines. The city also benefits from proximity to major institutions like Arizona State University (ASU), Grand Canyon University (GCU), and Maricopa Community Colleges, which provide a pipeline of skilled graduates in healthcare, engineering, education, and business.

Supportive Business Environment: Surprise provides an array of incentives to attract and retain businesses, including streamlined permitting processes, tax incentives, and support of workforce development. The Surprise Economic Development Department actively collaborates with companies to support growth and provide resources for expansion.

Bell Road serves as one of Surprise’s main east-west corridors. The roadway connects the city to nearby communities and features retail centers, restaurants, and commercial developments. Residents rely on Bell Road to reach shopping, dining, and daily services.